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Privacy Policy

📅 Effective: 1 January 2025 🔄 Last updated: 1 February 2026 📍 Applies to: iOS app, Android app, and milelify.com

On this page

  1. 01Overview
  2. 02Who We Are
  3. 03Data We Collect
  4. 04Location & GPS Data
  5. 05How We Use Your Data
  6. 06Sharing & Disclosure
  7. 07Data Retention
  8. 08Security
  9. 09Children's Privacy
  10. 10Your Rights
  11. 11Cookies & Analytics
  12. 12International Transfers
  13. 13Changes to This Policy
  14. 14Contact Us
01

Overview

The short version: Milelify uses your location only when you actively start a trip. We do not sell your data, do not use your data for advertising, and you can delete everything at any time.

Milelify ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes what personal information we collect when you use the Milelify mobile application (available on iOS and Android), our web application, and our website at milelify.com (together, the "Service").

By using the Service, you agree to the collection and use of information as described in this Policy. If you do not agree, please discontinue use and contact us to delete your account.

02

Who We Are

Milelify is operated by Konarian, a business registered in Finland. For data protection enquiries, you can contact us at support[@]milelify.com.

Where required by applicable law (including the GDPR), Milelify acts as the data controller for personal data processed through the Service.

03

Data We Collect

We collect only what we need to provide an accurate mileage tracking service. This includes:

Account information

  • Name and email address (when you create an account)
  • Authentication credentials (securely hashed passwords or OAuth tokens from Google/Apple sign-in)
  • Profile preferences such as distance unit (km or miles), vehicle type, Workplace name/address, and tax authority settings

Trip data

  • GPS coordinates, route path, start and end points, distance, and duration for each logged trip
  • Trip category (Business, Personal) as assigned by you
  • Trip notes, purpose descriptions, vehicle and workplace information you add
  • Date and time stamps for each trip

Device and technical data

  • Device model, operating system version, and app version
  • Crash logs and diagnostic data to help us fix bugs
  • IP address and approximate region (for fraud prevention and service delivery)

Payment data

  • Subscription status and billing dates
  • Payment is processed by Apple App Store, Google Play, or Stripe. We do not store your full card number or payment credentials.
04

Location & GPS Data

Important: Milelify requires location ("precise location") permission to function. We collect GPS data only during active trips - that is, from when you tap "Start" to when you tap "Stop". We do not track your location in the background when no trip is in progress.

Location data is used solely to calculate the distance and route of your trip for mileage logging purposes. GPS coordinates are transmitted securely to our servers, associated with your trip record, and used to generate your mileage reports.

You can revoke location permission at any time through your device settings. Doing so will prevent trip tracking from working, but will not affect your existing trip history or account.

We do not:

  • Track your location when the app is closed or no trip is active
  • Share your GPS data with advertisers
  • Sell your location history to any third party
  • Use your location data for any purpose other than calculating trip distances and generating your mileage reports
05

How We Use Your Data

We use your information for the following purposes:

  • Providing the Service: To log your trips, calculate mileage, generate tax-compliant reports, and sync data across your devices
  • Account management: To create and maintain your account, process your subscription, and send receipts
  • Customer support: To respond to your enquiries and resolve issues
  • Service improvement: To analyse aggregated, anonymised usage patterns and fix bugs - we do not use individual trip data for this purpose
  • Legal compliance: To meet our obligations under applicable tax, accounting, and data protection laws
  • Security: To detect fraud, abuse, or unauthorised access to your account

We do not use your data for targeted advertising. We do not create advertising profiles from your trip data.

06

Sharing & Disclosure

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

  • Service providers: We use trusted third-party providers to operate the Service, including cloud hosting (AWS / Google Cloud), payment processing (Stripe, Apple, Google), and crash analytics (Firebase Crashlytics). These providers are contractually bound to process your data only on our instructions.
  • Legal requirements: We may disclose information if required by law, court order, or a valid government request, and only to the extent required.
  • Business transfers: If Milelify is acquired or merges with another company, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
  • With your explicit consent: We will share data for any purpose beyond those listed above only with your express consent.
07

Data Retention

We retain your account data and trip history for as long as your account is active, or as needed to provide the Service. If you delete your account, we will permanently delete all your personal data and trip records within 30 days, except where we are required by law to retain certain records (for example, billing transaction records which may be retained for up to 7 years for tax compliance purposes).

Aggregated, anonymised statistical data that cannot identify you may be retained indefinitely for product analytics.

08

Security

We take security seriously. Your data is protected with:

  • Encryption in transit via TLS 1.2 or higher for all data exchanged between the app and our servers
  • Encryption at rest for all stored personal data and trip records
  • Secure, hashed password storage - we never store your password in plain text
  • Regular security audits and access controls restricting employee access to personal data

No method of transmission or storage is 100% secure. If you become aware of any security vulnerability, please report it to support[@]milelify.com immediately.

09

Children's Privacy

The Milelify Service is intended for use by individuals 13 years of age or older (or 16 years or older where required by applicable law, including the GDPR). We do not knowingly collect personal information from children under these age thresholds.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support[@]milelify.com and we will promptly delete the information.

10

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that inaccurate or incomplete data be corrected
  • Deletion: Request deletion of your account and all associated personal data
  • Portability: Request your trip data in a machine-readable format (CSV)
  • Restriction: Request that we restrict processing of your data in certain circumstances
  • Objection: Object to processing of your data where we rely on legitimate interests as a legal basis
  • Withdraw consent: Withdraw any previously given consent at any time

To exercise any of these rights, email us at support[@]milelify.com with the subject line of your request. We will respond within 30 days. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with your local data protection authority. In the EU/EEA this is your national supervisory authority; in the UK, the ICO (ico.org.uk); in California, the CPPA (cppa.ca.gov).

11

Cookies & Analytics

Our website (milelify.com) uses the following types of cookies and tracking technologies:

  • Essential cookies: Required for login sessions and basic site functionality
  • Analytics: We use privacy-respecting analytics to understand how visitors use our website (page views, session duration). This data is aggregated and not tied to individual identities.
  • No advertising cookies: We do not use third-party advertising cookies or ad networks

Our mobile apps use Firebase Crashlytics for crash reporting and may use Firebase Analytics for anonymous usage metrics. These do not track you across other apps or websites.

12

International Data Transfers

Milelify operates globally and your data may be processed on servers located in the United States or other countries outside your country of residence. Where we transfer data outside the European Economic Area (EEA) or the UK, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other equivalent mechanisms, to ensure your data receives an adequate level of protection.

13

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (to the address associated with your account) and/or by a prominent notice within the app at least 14 days before the change takes effect. The updated policy will also be posted on this page with a revised "Last updated" date.

Continued use of the Service after the effective date of any changes constitutes acceptance of the revised policy.

14

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • General support: support[@]milelify.com
  • Contact form: milelify.com/contact

We aim to respond to all privacy-related requests within 30 days.

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